Campaign Monitor

Campaign Monitor Case Study

Campaign Monitor is an online email marketing application that enables designers to create, send and manage branded emails for themselves and their clients at ease.

Campaign Monitor relocated to the Sydney central business district after outgrowing their office in the Sutherland Shire. Facilitate participated in the site selection process, providing valuable input regarding the short listed buildings. The building sits on the fringe of the central CBD and has magnificent city and harbour views.

Campaign Monitor used the opportunity to create a collaborative and energetic workplace that emulates the feel of a start-up while responding to the ways in which Campaign Monitor now work. The client was impressed with the option to reuse and refurbish an extensive kitchen facility, left by the former tenant. This resulted in a full dining experience for 150 staff. The space was designed to incorporate an interconnecting staircase, and has created a presence between both floors and a focal point for meetings and communication.

The space was designed and constructed in a 16 week timeframe.

Campaign Monitor Testimonial

Campaign Monitor engaged the services of Facilitate to project manage all aspects to fit out a new office space. Previously in Sutherland NSW, the business required Facilitate's services to relocate to a Sydney city location that suited our rapidly growing business needs. Facilitate has a high level of understanding of our requirements and in particular, our industry needs.

The service engagement involved, but was not limited to; coordinating Design firms, assessing premises, engaging building companies and contractor, managing costs/payments based on our restrictive budget and liaising with building management etc. We also engaged Facilitate to help with assessing costs in relation to our negotiations regarding the 'make good' component of our previous office space in Sutherland.

In my previous role as Office Manager, it was my responsibility to coordinate the entire project from finding new premises, lease negotiations, fit out and relocation. Personally, this was a new undertaking and I relied heavily on the Facilitate team's experience and knowledge to guide me. The team was attentive, extremely professional with strong ethical business practices. I trusted them completely.

With a tight deadline, this outstanding team was able to turn around our unique fit out in a record three-month period. Without engaging Facilitate's services, I believe the process would have been very different and definitely not so successful.

I have always had positive dealings with the team throughout our journey and have no hesitation to highly recommend them as a prospective Project Manager for any professional office fit out.

Karen Clark Head of Employee Experience & Philanthropy