We’re a business built on trust. Accountability is at the heart of everything we do. We pride ourselves on superior customer service, forming strong long-term relationships with our clients.
Through skill, integrity and accountability, we work towards a solution that works for our clients’ needs. Above all else, we make it our priority to:
- Manage your risk effectively
- Handle your money responsibly
- Ensure your peace of mind
Why work with us?
- We are proudly independent, which means we're flexible, agile and accountable. Our clients' needs are our only priority.
- We have expert cost planners, who work closely with industry experts to manage your overall project spend.
- We are an extension of your business. Our clients are front of mind. Always.
- We are appropriately insured including, Professional Indemnity, Contractors All Risk and Public & Products Liability.
- We have a proven 15+ year history in delivering over 1000 world-class commercial projects.
- We have a dedicated team ready to start your work immediately.
- We provide a dedicated, accountable point of contact throughout your entire project.
Meet the team
Founder and Principal of Facilitate Corporation. Rob graduated from Edith Cowan University with a Bachelor of Business in Accounting and minoring in Law. Rob started work in 1980 in a Chartered Accounting Practice before his professional career took him into property management and interior fit-out/design. Having worked for both professional Real Estate firms and Interior Design organisations, Rob took a view that there were few Project Management firms that understood both the real estate / construction component in sufficient detail to provide an all-encompassing service. Rob founded Facilitate Corporation in 1999 to provide a managed build service to US and European multi-nationals as they expanded into the Asia-Pacific market. The business has grown organically and is now represented in USA, Canada and Europe to complement its Asia-Pacific presence. Facilitate, through its expansion has still been able to maintain a personal, professional and client focused delivery platform; cultivating long lasting relationships. The philosophy of Facilitate Corporation is not to be the largest Project Management Organisation but to deliver a personal and complete service specifically tailored and driven by client demand.
Mike has over 40 years of experience in the Construction and Corporate Real Estate industry, with the last 20 years in Asia. Prior to joining BGIS, Mike was the Executive Managing Director of Cushman & Wakefield PDS division in Asia Pacific and the founder and CEO of his own business PSG Asia in 2004 which was subsequently sold to Cushman & Wakefield in 2013. Based in Singapore, Mike sets the strategic direction of the company and formulates the approach to the market place and competition in order to maximise investment returns for the shareholders whilst directing the development of management succession planning and continuity in order to ensure sustainability of the business. Mike also worked for Lend Lease for 27 years where he was able to develop his skills and experience and held various senior positions including Branch Manager in Perth, Country Head in Hong Kong and Operations Manager in Singapore. Some key assignments include: APAC HQ Offices for Google, Facebook, VM Ware, Citibank, Polycom, Servcorp, EMC and many more.
Tom is MRICS & MCIOB qualified with 20 years of property experience encompassing design, construction, building surveying and the corporate leasing/facilities arena with direct project delivery on behalf of multiple occupier clients. A member of the Royal Institute of Chartered Surveyors with a wide range of experience in the commercial property industry in Europe, Oceania and APAC. As Principal EMEA, Tom helps to lead Facilitate’s expansion into Europe. Recent roles include leading LinkedIn’s design & build program for APAC & EMEA and heading Cushman & Wakefield’s Global Occupier Services PjM platform throughout APAC. Responsibilities including delivery and management of coordinated leasing, program/project management and facility workplace services for client accounts by interfacing directly with customers to help set tactical and strategic objectives. Tom’s focus is consulting with corporate real estate professionals from large multinational organisations who have expansion requirements in EMEA. He seeks to understand their capital plans and organisational goals and to develop flexible design and construction management solutions to respond to their changing global real estate needs. Having delivered iconic projects across the globe and worked with world class consultants and clients from the occupier, developer, education and hospitality sectors, Tom is well versed in transforming a client's vision into reality.
28 years of experience in the commercial interior design & project management industry, Michelle has developed an impressive client base, both locally and across the region. Her forte lies in the areas of client representation, project programming, risk mitigation, project and design management, strategic planning and master concept of over 6.8 million square feet of commercial space. As Project Director and Client Representative for international organizations across various locations, Michelle has an innate proven ability to understand, anticipate and balance project mandates, client requirements and key expectations. She is skilled in delivery of budget-driven and time-critical projects. Her focus is project execution that integrates client design expectations with operational efficiencies. Her passion for delivering successful fit-outs and effective design is reflected in her approach to project governance, management of consultant and construction teams. Her new role includes Europe as we aim to further increase our presence to provide a cohesive global service to our clients.
Darren brings over 25 years of fitout and refurbishment experience to the team. His involvement with high end projects across the commercial and retail sector has equipped him with highly-specialised construction knowledge. Prior to joining Facilitate, Darren held Director and General Manager roles with a Tier 1 fitout builder and was responsible for the delivery of many major projects Australia wide. This has given him the ability to advise on buildability, budget review and strategic advice for a number of award-winning projects. These include Expedia, Susquehanna and QBE Insurance. Based in Australia, Darren oversees the Facilitate operations and projects nationally. Darren’s attitude is always positive and solutions-driven. His “can do” approach has led to the success of projects over the years and he is well respected in the industry amongst his peers and clients. A strong believer of ensuring that professionalism, good communication and commitment to all our clients is maintained. Darren enjoys delivering total satisfaction to his clients and does so collaboratively, directing and energising the team around him to ensure everyone is part of the success story.
David Henderson brings a worldly, well-rounded perspective to project review and implementation. He's overseen a combined million square feet in commercial interior fit-outs from California and Brazil to Europe and Asia. David spent his hyper-growth tour from 1,500 to 10,000+ employees at LinkedIn, where he coordinated office space expansion to keep up with real estate demands. Every one of his office projects was custom tailored for the diverse cultures reflected and promoted in each city. David specialised in the buildout of full-service, restaurant-themed corporate kitchens as well as live action recording studios. His background in retail and food service management lends a special understanding of how real people will interact in the final designed space.
From the commencement of his career, Michael learned valuable on-site and managerial skills by working for a top tier building company. From there, his experience escalated whilst working as a freelance subcontractor managing construction sites and project delivery. Michael has gained and developed core skills in design management, cost management and contractor/ consultant management. Michael has the ability to maintain strong and consistent working relationships with all members of the construction team during the project. He drives his team for quality keeping in mind the client’s overall scope, so that every project is up to the highest standard upon completion. Michael has managed a number of key projects in recent years, including Workday, Oracle, Xero, Maersk Shipping, Lavan, Squire Patton Boggs and Wesfarmers to name a few.
Liz brings over 15 years of experience practicing as a designer and project manager both locally and internationally. She has worked on a variety of projects throughout her career, including workplace strategies related to space effectiveness, organisational culture and change management. With a strong sense of innovative concepts, strategic programming and cohesive project management, she brings an ability to build and nurture strong client relationships that add value to any project team. You'll most likely find Liz in the role of Client Manager, assisting in the day-to-day communication and ensuring the highest level of project outcomes are achieved across every project site.
Kevin has 30 years of experience within the commercial fit out sector with a concentration on office interior design and furnishing, mainly based in the UK and Ireland. Before joining the company earlier this year Kevin collaborated with Facilitate on several EMEA projects over the last 4 years with a particular focus on US Tech firms’ overseas expansions. Kevin has spent a large part of his career supporting companies’ strategies around the changing workplace and brings a wealth of knowledge and experience gained through his long association and collaboration with some of the world’s foremost workplace researchers and designers. Kevin continues to be a keen student of the ongoing challenges organizations face in ensuring a healthy, engaged and effective workplace for their people. His principle focus is on relationship management but also possesses a strong project management background. One of Kevin’s key strengths is understanding the speed and agility a project management team needs to demonstrate in order to meet and exceed our clients’ expectations. Kevin has worked closely with Splunk, Zoom, Deutsche Bank, Lilly, Crowdstrike, Indeed, Qualcom and Axa.
John has 35 years of strategic and operational global corporate real estate and workplace experience, leadership and insights, having led extensive property portfolios, teams, transactions and fit-out projects in 70+ countries across Americas, UK, EMEA, India and APAC. John’s experience spans numerous industries, companies, and corporate cultures in various executive leadership roles for leading multi-nationals and brands. An astute strategist who helps guide Facilitate with exceeding Clients’ needs through innovative and sound solution-focused outcomes, John brings a wealth of deep understanding and insights to partner with our CRE/WP Clients to unlock and leverage inspired and scalable solution sets that can be multiplied internationally, helping our Clients to deliver greater departmental value to their C-Suite and within their company. He builds strong relationships built on trust with all Client stakeholders and JV partners to enable seamless communication channels. John is a credible and genuine leader with extensive hands-on global expertise in all aspects of CRE, workplace, fit-out, international operations, and JV partnerships; plus wide global travel and experience in different cultures makes him an invaluable member of the Facilitate team.
Allan's main strength is budget management while focusing on the full delivery process relating to consultants, contractors, site management, project financials and quality assurance. Allan started his career as a carpenter and joiner in 1999, completing his apprenticeship and becoming a qualified tradesman. His passion for management led him to further his career studying Construction Management, moving into site management and then onto project management where he fine-tuned his client management skills. Allan has experience managing a team of estimators and has extensive experience overseeing cost plan fitouts ranging from $500,000 to his most prestigious project Star City Casino ($160m). Allan’s skill set allows him to manage the budget and market test all general contractors’ allowances. He also uses his site experience to manage the programme and thanks to his time on the tools he has a great eye for quality control and understands when issues may arise. Recent clients include DocuSign, Xero, WPP, Tableau, Citrix, Nutanix, Riverbed, HotelsCombined, The Trade Desk and Afterpay.
Lachlan graduated from the University of Adelaide with an Architecture Degree in 2009, majoring in Project Management. Lachlan began working within a residential and low-rise commercial building firm as a Contract Administrator, progressing to a Senior Project Manager. Various work opportunities have enabled Lachlan to work on projects across Europe and the Middle East (Saudi Arabia, Dubai and Qatar) providing a wealth of knowledge and experience within commercial construction. Lachlan has found his niche in design and client management, providing a tailored service to meet the clients’ needs through programme and design management. His experience has provided great exposure to small fast-tracked fitouts as well as +50,000m² staged fitouts within occupied spaces over many months. Providing clients with certainty around cost competitiveness and cutting-edge design ensures clients keep coming back to Facilitate.
Kelly’s involvement in business and contract management spans more than 15 years including commercial excellence, marketing, business strategy, bid management, tender evaluation and procurement. Her experience within sectors specialising in commercial interior fitout, Defence project design and construction; Government project works; and healthcare provides her with valuable insight into client workspace needs. She is experienced in partnering with clients and working closely with architects, designers and contractors. Kelly is enthusiastic about nurturing industry relationships and developing new business opportunities. In addition, she ensures the myriad internal business functions are kept running smoothly and provide for best practice. Kelly is passionate about interior fitouts and enjoys project collaboration with clever designers, innovative builders and satisfied clients.
Nicole graduated from the Nepean Arts and Design Centre with an Advanced Diploma of Interior Design. Nicole received an internship at an international design firm during her final year of study and continued with the firm for several years until she ventured overseas to work in London. Upon returning to Australia, Nicole has flourished in her career, working for several high profile, international design firms on commercial office projects, as well as retail, hotel and hospitality projects. Nicole’s 10 years of workplace design experience is complemented with her more recent skills in project management, including budgeting, maintaining project schedules and managing consultants and contractors. This combined skillset provides a valuable asset for clients, ensuring smooth delivery of projects and quality assurance oversight when dealing with external design teams. Nicole’s key objective in her work is discovering a client’s unique vision and delivering an environment that embodies this both experientially and functionally. Just as important, is making the entire project process enjoyable, so we can all have a little bit of fun along the way.
Jo is an interdisciplinary Senior Interior Designer/Design Manager with experience in the design, management and delivery of workplace projects. She has a detailed understanding of all project phases; from initial programming and concepts to construction completion. Jo began her studies in biochemistry and life sciences before discovering her passion for interior design. Her design career is wide-ranging and spans three continents informing her broad global perspective and design sensibility. Jo is extremely service driven and strives to go above and beyond client expectations at all times. Her passion for design, strong communication and organisational skills and strong client relationships are key factors to the on-going success of her projects and her team. Her expertise is in designing and detailing dynamic workplace environments and feature interior spaces. She synthesizes client needs and objectives into design concepts during ideation and develops those in accordance with the project budget and consultants to arrive at the best possible solution.
Greg has over twenty years’ experience in the construction industry. After graduating from Lincoln University in New Zealand with Bachelor of Commerce degree majoring in Property Valuation and Management, he moved to Australia in 2000. Having worked previously in commercial and industrial development and investment for ten years, Greg made the change to office fitout, where he has led projects both construction and client-side for a number of key clients. Through recent project experience, Greg has gained a comprehensive understanding of the tout obligations for sustainable development to achieve base building 6 Star Green Star rating and 5 Star NABERS rating. Greg has an empathetic and pragmatic approach with a comprehensive understanding of construction and the process required to complete quality projects to exceed client expectations. Recent clients Greg has worked with include Palo Alto Networks, Korn Ferry, Squire Patton Boggs, Washington H Soul Pattison, Susquehanna, Fidelity International, Fitch Ratings, TJX Australia and Toyota Finance.
In 2001 Nick joined Facilitate Corporation from Smith Madden Group, where he was Head of Site Management. Taking up the multifaceted role of supporting Rob in construction supervision at Facilitate Corporation, Nick has been responsible for the successful delivery of many of Facilitate's major projects during the last 15 years. His strengths lie in being hands on, with a strong focus on Sub-trades, liaising with landlords and managing on-site Health & Safety and Cleanliness, Certication and Compliance. In addition, Nick provides comprehensive reporting on project progress including, Program adherence, Budget monitoring and Key Deliverable tracking, Nick has successfully managed a number of major projects similar in size. Nick was instrumental on projects with two of Australia’s largest listed companies QBE and Coles, Nick has been key in the projects for VCE (a joint venture between Cisco, EMC and VMware) Amdocs, Les Concierge, McAfee, BMC Software, EMC, SAP, AOL, Gartner Group, Network Associates , UBER , Amdocs, Juniper Networks, OzForex, Pivotal Software, White Clarke Group, Okta, Splunk and Dropbox.
Carla brings to the table over 15 years of interior design experience which has seen her travel and work throughout Australia, Singapore, China and Dubai. Carla believes that in order to create a successful solution for our clients we must first understand their businesses intimately, and then gather knowledge about how they work. Along with this knowledge an appreciation for the current and future needs of the business helps us to be truly effective in delivering superior spaces that exceed the client’s expectations. Carla appreciates that each new project brings its own unique challenges. She excels at creative problem solving and her results always keep the client’s needs and vision a priority. She is a passionate designer who specialises in creating vibrant and dynamic office accommodation. Her attention to detail, coupled with her management skills always ensure the highest of quality project outcomes. Carla has successfully worked with clients Australia Post, Gull Petroleum, Smith & Nephew, Boeing, Shell, Commercial Bank of Dubai, KPMG, Bunnings, Merrill Lynch, ANZ, QBE, Satterley Property Group, Cooper Partners & Charter Hall, just to name a few…
Greg has over 30 years experience in risk management, commercial management, and managing large teams of professional consultants. This experience has been gained in a broad range of industry groups, predominantly with large national and multi-national firms in property and risk management. Greg has a comprehensive range of expertise in business management, including organisational behaviour, business strategy, business process re-engineering, change management and leadership. Greg’s role is to drive growth in the business and provide a framework to maximise the value we add to a broad range of clients in industries such as Property Owners, Managers and Developers; Tertiary & Primary Education Institutions; Construction Industry; Banking and Finance; Government Agencies; Retail Operations; and Energy, Transport & Logistics Greg has become a trusted advisor on risk related issues, and managed very large National risk programs for clients such as AMP, Stockland, GPT, Lend Lease, Jones Lang LaSalle, Knight Frank, CBRE, Colliers International, Goodman, ANZ & Westpac, Leighton Group, Brookfield Multiplex, Lang O’Rourke.
Louise provides overall project support during all stages of the fitout process and acts as a liaison between all stakeholders. Louise’s experience started in the legal industry in 2006 (property sector) and has developed into construction and fitout propelling her into the role of Contracts Administrator at Facilitate. Louise takes the time to understand project objectives and provides a service to deliver requirements while maintaining budgetary and timeline goals. Louise’s strategic problem-solving skills, combined with her attention to detail contributes to meeting the client’s expectations. Louise’s focus is to assist in delivering practical solutions tailored to the needs of her stakeholders through communication and a “can do” approach.